Current information: restrictions on IT services at HTWG Konstanz
Due to an IT security incident at the Hochschulservicezentrum Baden-Württemberg (HSZ-BW), which provides IT services to the non-university higher education institutions in Baden-Württemberg, some of HTWG Konstanz’s systems are currently unavailable. This affects the HISinOne Campus Portal.
As a precautionary security measure, the connections between the service centre and the affiliated higher education institutions were disconnected immediately. The relevant bodies and authorities have been informed. HSZ-BW is working to clarify the incident and will inform the higher education institutions as soon as new information becomes available.
On the evening of 7 October 2026, the IT department of HSZ-BW detected a cyberattack on HSZ-BW. All necessary measures were taken immediately to contain the impact of the attack. All systems were taken offline, the internet connection was cut and the telephone system was deactivated. The responsible investigating authorities and the Cybersecurity Agency of Baden-Württemberg (Cybersicherheitsagentur Baden-Württemberg, CSBW) were informed that same evening.
Since the morning of 8 October 2026, the HSZ-BW crisis management team, led by Prof. Dr. Peter Väterlein, has been working continuously to investigate and resolve the incident. The investigation has been taken over by the Reutlingen Police Headquarters (Polizeipräsidium Reutlingen) in cooperation with the Cybercrime Department of the Karlsruhe Public Prosecutor General’s Office (Generalstaatsanwaltschaft Karlsruhe). The CSBW is supporting both the investigation and HSZ-BW. Internal and external specialists are currently working to resolve the incident.
HSZ-BW publishes regular updates at hsz-offline.de. A document with answers to the most important questions about the cyberattack is also available there (FAQ), with continuously updated information on various topics relating to the attack.