Getting Started
We’re very happy that you decided to study at the HTWG Konstanz! You’ll find that it’s a wonderful place to be a student. This page is packed full of useful information to help you get off to a good start here in Konstanz.

Practical Student Information
The Basics
Now that you have all the key academic information, let’s turn our attention to the practical non-academic information students need. Check out our Campus Life page for lots of great info about:
- Financing your studies
- Accommodations / Rooms
- Transportation for students
- Info about Konstanz
- Food & drink on campus
Link to Campus Life

Technical Information
We’ve put together a list of some key technical issues that new (and some returning) students often ask.
These involve your student ID, getting an email address, etc.
1. Getting your student ID (ZACK card)
All students need to get a student ID (known as a “ZACK” card). You need this to take books out of the library, enter certain building on campus, make copies on campus, purchase food at the cafeteria (Mensa), and more.
To get your ZACK card, you will need to fill out the following form and send it the “Studentische Abteilung”:
(This form also needs to be used if you lose your Student ID)
You then need to validate your ZACK card in either the F-Building or the library.
2. Setting up a user account / email account
The information for setting up a HTWG user account from our computer center was sent to you along with the enrollment information.
For a description (in German), take a look at this video
(see 3.1 and 3.2 on the video list)
3. Technical Support
If you’re having technical difficulties, you can contact the following departments:
Helpdesk (technical issues):
rechenzentrum@htwg-konstanz.de
Student IT support:
studi.support@htwg-konstanz.de
4. Course access for at-risk groups
If you belong to an at-risk group and cannot attend in-person classes, please contact the dean of your department to find a technical solution (e.g., hybrid classes) that allow you to attend.
Social Life
There are lots of fun things to do in Konstanz and the Lake Constance region beyond studying. Start by getting to know our Beach Bar, one of the hotspots in Konstanz, or the student-run Café Endlicht.
Then check out our “Studying in Konstanz" page. You’ll find more links there.
For more up-to-date cool places in town (restaurants, bars, parties), just check in with your fellow students.
Enjoy your time as a student!
